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Department of Veterans Affairs Hotline for Homeless Veterans (Part A)

As part of the Department of Veterans Affairs efforts in ending and preventing homelessness amongst veterans, the VA founded the National Call Center for Homeless Veterans hotline to give veterans free 24/7 access to trained counselors.

One of the primary ways the hotline offers homeless veterans assistance is by informing of and directing them to various local services, including homeless veterans' shelters.

Using the National Call Center for Homeless Veterans

According to the Department of Veterans Affairs, there are an estimated 107,000 veterans that are homeless on any given night. This sad, startling figure demonstrates just how vital it is to develop and utilize programs that offer at-risk and homeless veterans' assistance.

The hotline isn't just for veterans; it's also intended to be used as a resource for:

• veterans' families;
• VA Medical Centers;
• other government program partnerships;
• community agencies; and
• anyone else in the community needing referrals or information.

To use the National Call Center for Homeless Veterans, you may call 1-877-4AID VET (1-877-424-3838) any time of the day or night. Trained VA staff members can offer assistance and provide you with information about homeless veterans' shelters and mental health services that are available in your area.

In addition to the veterans who are currently without a home, approximately 1.5 million other veterans are at risk of homelessness because of:

• unemployment;
• poverty;
• overcrowded and poor housing conditions; and
• lack of social support and supportive networks.

The VA homelessness hotline is one of the initiatives put in place to help put an end to this crisis. When someone calls the toll-free number, any information taken and requested will remain completely confidential.

The staff member who receives the call can quickly assess your needs and then either refer you to the Homeless Point of Contact at a nearby VA facility, or provide you with helpful information about other local services such as becoming a volunteer to help veterans in need.

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